Auto Service Appointment Specialist

Germain Honda; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) employer match

Paid vacation/company holidays

Competitive wage plans

Professional development and internal

Company outings and activities

Employee discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to schedule and confirm service appointments with precision, ensuring a seamless customer experience. The role requires excellent communication, strong organizational skills, and proficiency with computer systems.

This full-time position runs 7:30am to 4:30pm, offering pay between $17 and $19 per hour based on experience.

Qualifications

• Excellent communication skills.
• Attention to detail and organizational skills.
• Strong computer skills.
• Previous customer service experience is a plus.
• Knowledge of automotive service industry preferred.
• Prompt and courteous demeanor.
• Positive and hardworking personality.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow-up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Excellent communication

Strong computer skills

Attention to detail

Organizational skills

Prompt demeanor

Positive and hardworking

Customer service experience

Automotive service knowledge

Job description

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to schedule and confirm service appointments with precision, ensuring a seamless customer experience. The role requires excellent communication, strong organizational skills, and proficiency with computer systems.

This full-time position runs 7:30am to 4:30pm, offering pay between $17 and $19 per hour based on experience.