Automotive Service Scheduler & Liaison

Germain Motor Co.; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health,Dental

401(k) Savings Plan with Employer

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and I

Company Outings and Activities

Employee Discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to efficiently schedule service appointments and communicate with customers. The role requires strong communication and organizational skills to ensure a seamless experience for clients.

The position offers a full-time schedule from 7:30am to 4:30pm with hourly pay ranging from $17 to $19, based on experience. Germain provides comprehensive benefits and professional development opportunities.

Qualifications

• Excellent communication skills and clarity in voice and written email.
• Customer service experience is a plus for handling inquiries smoothly.
• Knowledge of automotive service industry is preferred.
• Attention to detail and organizational skills to manage schedules.
• Prompt and courteous demeanor in all interactions.
• Positive, hardworking personality with a can-do attitude.
• Strong computer skills to navigate scheduling software and emails.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians to align timelines.

Skills

Excellent communication

Customer service experience

Automotive industry knowledge

Attention to detail

Courteous demeanor

Positive and hardworking

Strong computer skills

Job description

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to efficiently schedule service appointments and communicate with customers. The role requires strong communication and organizational skills to ensure a seamless experience for clients.

The position offers a full-time schedule from 7:30am to 4:30pm with hourly pay ranging from $17 to $19, based on experience. Germain provides comprehensive benefits and professional development opportunities.