Automotive Service Scheduler — Customer-Focused Appointments

Germain Honda of Dublin; Canonsburg (Washington County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health, Dentl

401(k) Savings Plan with Employer Map

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and

Company Outings and Activities

Employee Discounts

Job summary

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to schedule and confirm service appointments for the service department. This full-time role runs 7:30am–4:30pm with pay of $17–$19 per hour, based on experience.

The position requires excellent communication, a detail-oriented mindset, and the ability to coordinate with service advisors and technicians to provide a seamless customer experience.

Qualifications

• Excellent communication skills.
• Previous experience in customer service is a plus.
• Knowledge of automotive service industry preferred.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow-up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Excellent communication

Customer service experience

Automotive service knowledge

Attention to detail

Organizational skills

Courteous demeanor

Positive attitude

Hardworking

Strong computer skills

Job description

Germain Volvo Cars South Hills in Canonsburg, PA is seeking a Service Appointment Coordinator to schedule and confirm service appointments for the service department. This full-time role runs 7:30am–4:30pm with pay of $17–$19 per hour, based on experience.

The position requires excellent communication, a detail-oriented mindset, and the ability to coordinate with service advisors and technicians to provide a seamless customer experience.