Service Appointment Coordinator - Flexible Schedule

Casey Auto Group; Newport News (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical: HDHP & PPO

Dental & Vision Insurance

FSA/HSA/LPFSA

Prescription Drug Coverage

HealthJoy app

EAP: Employee Assistance Program

Life Insurance

Short- and Long-Term Disability

401(k) with Employer Contribution

Vacation and Holidays

Weekly pay

Job summary

Casey Volkswagen in Newport News, VA, is seeking an Service Appointment Coordinator to join our service team. You will schedule and manage service appointments, contact customers about recalls and status, and handle administrative duties with a friendly, organized approach.

The role requires excellent communication, an ability to work with Saturdays, and a customer-focused mindset. We offer comprehensive benefits and a positive team atmosphere at our dealership.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Responsibilities

• Schedule and manage service appointments for customers.
• Contact customers regarding recalls, vehicle status, and service satisfaction.
• Perform various administrative duties for the service department.

Skills

Customer service

Organizational skills

Communication

Team player

Flexible schedule

Job description

Casey Volkswagen in Newport News, VA, is seeking an Service Appointment Coordinator to join our service team. You will schedule and manage service appointments, contact customers about recalls and status, and handle administrative duties with a friendly, organized approach.

The role requires excellent communication, an ability to work with Saturdays, and a customer-focused mindset. We offer comprehensive benefits and a positive team atmosphere at our dealership.