Appointment Coordinator

Casey Auto Group; Newport News (VA); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical: HDHP & PPO

Dental & Vision Insurance

FSA/HSA/LPFSA

Prescription Drug Coverage

HealthJoy app

EAP: Employee Assistance Program

Life Insurance

Short- and Long-Term Disability

401(k) with Employer Contribution

Vacation and Holidays

Weekly pay

Zusammenfassung

Casey Volkswagen in Newport News, VA, is seeking an Service Appointment Coordinator to join our service team. You will schedule and manage service appointments, contact customers about recalls and status, and handle administrative duties with a friendly, organized approach.

The role requires excellent communication, an ability to work with Saturdays, and a customer-focused mindset. We offer comprehensive benefits and a positive team atmosphere at our dealership.

Qualifikationen

• Must be at least 18 years of age with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Aufgaben

• Schedule and manage service appointments for customers.
• Contact customers regarding recalls, vehicle status, and service satisfaction.
• Perform various administrative duties for the service department.

Kenntnisse

Customer service

Organizational skills

Communication

Team player

Flexible schedule

Jobbeschreibung

Casey Volkswagen is seeking a Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay: $16.00-$20.00 per hour, depending on experience.

Benefits Offered

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.