Service Appointment Coordinator | Flexible Hours

Casey Volkswagen; Newport News (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical HDHP PPO

Dental Insurance

Vision Insurance

FSA/HSA

HealthJoy App

EAP

Life Insurance

Disability Insurance

Legal Resources ID Protection

Vacation & Holidays

401(k)

Discount memberships

Referral Bonus

Parts & Service Discounts

Weekly pay

Job summary

Casey Volkswagen in Newport News, VA is seeking a Service Appointment Coordinator to join our automotive service team. You will schedule and manage customer service appointments, coordinate with technicians, and ensure a smooth, welcoming experience for every visitor.

You will contact customers about recalls, status updates, and satisfaction of service while handling various administrative tasks. The role requires strong communication, organization, and a friendly attitude, with hours Monday

Qualifications

• Must be at least 18 years old with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Responsibilities

• Schedule and manage service appointments for customers.
• Contact customers concerning recalls, vehicle status, and service satisfaction.
• Perform various administrative duties.

Skills

Schedule coordination

Communication

Organization

Customer service

Team player

Job description

Casey Volkswagen in Newport News, VA is seeking a Service Appointment Coordinator to join our automotive service team. You will schedule and manage customer service appointments, coordinate with technicians, and ensure a smooth, welcoming experience for every visitor.

You will contact customers about recalls, status updates, and satisfaction of service while handling various administrative tasks. The role requires strong communication, organization, and a friendly attitude, with hours Monday