Service Application Engineer – Industrial Motors & Turbines

Electric Machinery Company LLC.; Minneapolis (MN); On-site; USD 60,000 - 70,000; Full time

Job summary

Electric Machinery Company, a division of WEG Electric Corp., in Minneapolis, MN, seeks a Service Application Engineer to provide daily technical support for large industrial motors, generators, and turbines. You will quote services and develop proposals with factories and partners to deliver excellent customer experience.

The role involves prospecting new service business, responding to RFPs, and coordinating with Inside and Outside Sales and Project Management to ensure smooth handoffs and

Qualifications

• BS degree in marketing, business, industrial technology, or related field.
• 2+ years of general industrial inside sales experience preferred.
• Strong written and verbal communication; ability to handle difficult customers.
• Proven time management and ability to meet deadlines.
• Proficient with SAP; Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Review inquiries and disseminate information to Field & Service Eng, Outside Sales, and Project Management.
• Confirm project requirements through communication with customer and departments.
• Promote collaboration; liaison between Inside and Outside Sales.
• Review RFPs, customer specifications, and other requirements to bid projects.
• Request quotes from factories and partners, and create quotes for customers.
• Coordinate proposal development with Service Engineering, Field Service, and Outside Sales teams.
• Collaboratively work with Outside Sales and Project Management to ensure successful project handoff.
• Maintain and develop KPIs and quote databases.
• Ensure Electric Machinery’s commercial and contractual position is not compromised.

Skills

Communication skills

Time management

Customer service

Multitasking

Education

BS degree in Marketing/Business/Industrial technology

Tools

SAP

Job description

Electric Machinery Company, a division of WEG Electric Corp., in Minneapolis, MN, seeks a Service Application Engineer to provide daily technical support for large industrial motors, generators, and turbines. You will quote services and develop proposals with factories and partners to deliver excellent customer experience.

The role involves prospecting new service business, responding to RFPs, and coordinating with Inside and Outside Sales and Project Management to ensure smooth handoffs and