Service Advisor - Up to $84k with Bonuses & Benefits

Ourisman Mazda; Laurel (MD); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Salary + commission

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

HSA

FSA

Paid time off

Company holidays

Job summary

Ourisman Mazda in Laurel, MD is seeking a Service Advisor to connect guests with the service team, explain maintenance, and create clear repair orders. You will greet guests, gather concerns, provide estimates, secure authorization, and keep customers informed as work progresses.

The role offers a competitive salary with commission, benefits, and growth opportunities. Join a team that emphasizes guest care, precise documentation, and timely updates to ensure an excellent ownership experience.

Qualifications

• Prior Service Advisor or similar automotive experience preferred.
• Strong communication, organization, and customer-first mindset.
• Working knowledge of basic vehicle systems and repair processes.

Responsibilities

• Greet guests and set expectations.
• Review notes, approvals, and stay organized.
• Relay updates to technicians and adjust promised times.
• Close out paperwork and schedule the next day.

Skills

Service advisor experience

Strong communication

Customer-first mindset

Automotive software

Vehicle systems knowledge

Tools

Automotive service software

Microsoft Office

Job description

Ourisman Mazda in Laurel, MD is seeking a Service Advisor to connect guests with the service team, explain maintenance, and create clear repair orders. You will greet guests, gather concerns, provide estimates, secure authorization, and keep customers informed as work progresses.

The role offers a competitive salary with commission, benefits, and growth opportunities. Join a team that emphasizes guest care, precise documentation, and timely updates to ensure an excellent ownership experience.