Service Technician: Diagnostics & Repairs Pro

Ourisman Mazda; Laurel (MD); On-site; USD 34,440 - 82,656; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k)

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off

Employee Discounts

Job summary

Ourisman Mazda in Laurel, MD, is seeking a Service Technician to diagnose mechanical and electrical concerns, perform repairs and scheduled maintenance, and verify results with road tests and diagnostic tools. You will document labor, parts, and recommendations precisely, while coordinating with service advisors to maintain throughput and quality.

The role requires the ability to meet physical demands in a busy shop, strong customer-service skills, and the flexibility to explain findings clearly

Qualifications

• Prior automotive technician experience preferred.
• Applicable certifications and technical training.
• Proficiency with diagnostic tools, repair equipment, and technical manuals.
• Strong analytical problem-solving for complex faults.
• Ability to meet physical demands (lifting, standing, shop environment).
• Professional customer service and composure in challenging situations.

Responsibilities

• Diagnose mechanical and electrical concerns.
• Complete repairs and scheduled services.
• Verify workmanship through road tests and diagnostic equipment.
• Document labor, parts, and recommendations with precision.
• Coordinate with Service Advisors and shop team to sustain throughput and quality.
• Explain findings clearly to customers when needed.

Job description

Ourisman Mazda in Laurel, MD, is seeking a Service Technician to diagnose mechanical and electrical concerns, perform repairs and scheduled maintenance, and verify results with road tests and diagnostic tools. You will document labor, parts, and recommendations precisely, while coordinating with service advisors to maintain throughput and quality.

The role requires the ability to meet physical demands in a busy shop, strong customer-service skills, and the flexibility to explain findings clearly