Automotive Service Advisor - Unlimited Earning Potential

MileOne Autogroup; Baltimore (MD); On-site; USD 31,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Employee Purchase Program

Training & mentoring

Job summary

Heritage Mazda Towson, part of MileOne Autogroup, is seeking an experienced Automotive Service Advisor/Service Writer for our busy Service Department. You will greet customers and consult on vehicle service needs, and help communicate manufacturer warranty specifications.

The role offers competitive compensation, opportunities for career advancement, and mentoring within a positive work environment, plus health and financial benefits and an Employee Purchase Program.

Qualifications

• Prior experience in automotive service writing is preferred.
• Working knowledge of basic car functions and operations.
• Ability to read and interpret safety rules and manuals.
• Basic MS Office knowledge; computer software and internet proficiency.

Responsibilities

• Greet customers and discuss vehicle service needs.
• Schedule and manage service appointments and estimates.
• Address and resolve customer complaints.

Skills

Automotive service writing

Warranty knowledge

Reading & interpreting manuals

MS Office / computer skills

Tools

MS Office

Job description

Heritage Mazda Towson, part of MileOne Autogroup, is seeking an experienced Automotive Service Advisor/Service Writer for our busy Service Department. You will greet customers and consult on vehicle service needs, and help communicate manufacturer warranty specifications.

The role offers competitive compensation, opportunities for career advancement, and mentoring within a positive work environment, plus health and financial benefits and an Employee Purchase Program.