Service Advisor II

Meineke - 3050; Port Richey (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Training & development

Job summary

Meineke - 3050 in Port Richey, Florida is looking for a Service Advisor to join their team. The ideal candidate will possess strong communication and customer relationship skills as well as management experience. Responsibilities include overseeing service advisors, managing documentation, and ensuring timely repairs.

The role requires at least two years of experience as a service writer or advisor, a valid driver's license, and a deep understanding of automotive repair services. The company offers competitive benefits and a positive work environment.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Successful completion of a pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor is required.
• Deep understanding of automotive technology and repair services is required.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on best practices for improving sales and customer service.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork flow including manuals and invoices.

Skills

Excellent communication

Customer relationship skills

Management experience

Service writer capabilities

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Health Insurance
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.