Assistant Manager

Meineke - 639; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Comprehensive benefits package

Positive work environment

Job summary

An automotive service center is seeking a Service Advisor to manage a team and ensure high levels of customer satisfaction. Responsibilities include mentoring staff, overseeing operations, and ensuring timely repairs. Ideal candidates will have strong communication skills and experience in automotive services. A high school diploma is required, and a background in management is preferred. Competitive compensation and benefits are offered.

Qualifications

• At least two years of experience as an automotive service writer or service advisor.
• Valid state-issued driver’s license and clean driving record.
• Successful completion of a pre-employment drug and background screening.

Responsibilities

• Manage a team of automotive service professionals.
• Ensure repairs and maintenance tasks are timely.
• Mentor employees on improving sales and customer service techniques.
• Oversee operations of the service department.

Skills

Communication

Customer Relationship Management

Service Writer Capabilities

Team Management

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits/Perks

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment:

Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

Successful completion of a pre-employment drug and background screening

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

Meineke values personal and professional growth.

Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.