Service Advisor: Guest-Centric Auto Care & Growth Benefits

Asbury; Noblesville (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Job summary

Kahlo CJDR, part of Asbury Automotive Group, is seeking a Service Advisor in Noblesville, IN. You will greet customers, explain maintenance options, and build rapport to promote customer satisfaction and retention.

The role requires strong communication, a customer-focused mindset, and the ability to work in a fast-paced environment. Responsibilities include providing accurate estimates, scheduling service, and ensuring CSI targets are met while adhering to warranty guidelines and company

Qualifications

• Experience in automotive service advising or sales preferred.
• Strong communication and interpersonal skills.
• Ability to learn and explain maintenance and repair options clearly.

Responsibilities

• Greet service customers and collect relevant vehicle information.
• Promote and explain recommended maintenance and services.
• Provide accurate repair estimates and timelines to customers.
• Schedule service appointments and manage follow-ups to improve CSI.
• Follow manufacturer warranty guidelines and company policies.
• Maintain professionalism and honesty in all customer interactions.

Skills

Customer service

Phone and computer skills

Automotive service advisor experience

Job description

Kahlo CJDR, part of Asbury Automotive Group, is seeking a Service Advisor in Noblesville, IN. You will greet customers, explain maintenance options, and build rapport to promote customer satisfaction and retention.

The role requires strong communication, a customer-focused mindset, and the ability to work in a fast-paced environment. Responsibilities include providing accurate estimates, scheduling service, and ensuring CSI targets are met while adhering to warranty guidelines and company