Auto Service Advisor — Growth, Benefits & Training

Button CJDR; Kokomo (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Performance-based earning

Paid training

Medical/dental/vision benefits

401(k) with match

Paid time off

Employee vehicle discounts

Career growth

Job summary

Button CDJR in Kokomo, Indiana, seeks an energetic Service Advisor to bridge customers and technicians, ensuring clear communication from check-in to check-out. You’ll greet guests, document concerns, propose maintenance, explain costs and timelines, and nurture lasting service relationships.

Prior dealership experience is a plus; strong customer service and computer skills are a must. This full-time role offers competitive pay, paid training, benefits, 401(k) with match, PTO, and career growth

Qualifications

• Must possess excellent customer service and communication skills.
• Ability to document and relay customer concerns accurately.
• Proficient with computers and basic software tools.

Responsibilities

• Greet customers and create a welcoming service experience.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on customer needs.
• Explain repair costs and timelines clearly to customers.
• Keep customers informed throughout the repair process.
• Coordinate with technicians and the Service Department to ensure smooth service.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer skills

Team player

Valid driver’s license

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Button CDJR in Kokomo, Indiana, seeks an energetic Service Advisor to bridge customers and technicians, ensuring clear communication from check-in to check-out. You’ll greet guests, document concerns, propose maintenance, explain costs and timelines, and nurture lasting service relationships.

Prior dealership experience is a plus; strong customer service and computer skills are a must. This full-time role offers competitive pay, paid training, benefits, 401(k) with match, PTO, and career growth