Service Advisor: Growth, Benefits & 5‑Day Week

Mac Haik Enterprises LTD.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plans with Company 2

Opportunities for advancement

Great culture

5 day work week

Job summary

Mac Haik Houston Chevy is looking for a Service Advisor to interact with customers, evaluate vehicle service needs and coordinate repair orders. The role emphasizes delivering an exceptional customer experience and using a consultative selling approach to plan maintenance with customers.

Qualified candidates will have CDK knowledge, be bilingual in Spanish/English, and demonstrate willingness to learn. We offer a supportive team, scheduled hours, and ongoing training in a leading Houston

Qualifications

• Experience delivering exceptional customer service.
• Ability to meet sales quotas per dealership standards.
• Valid driver's license and clean driving record.
• Pre-employment screening completed.
• Authorized to work in the USA.

Responsibilities

• Set, confirm and prepare for appointments to expedite service.
• Greet customers promptly and build loyalty.
• Determine service needs based on walkarounds.
• Explain maintenance options and financing if applicable.
• Create repair orders with transparent estimates.
• Coordinate with technicians and parts for timely work.
• Communicate changes in estimates or times and obtain authorization.
• Follow up with customers on status and updates.
• Ensure a positive vehicle delivery experience for customers.
• Uphold service standards and dealership integrity.

Skills

CDK knowledge

Bilingual Spanish/English

Customer service

Prev Chevy experience

Willingness to learn

Education

High School diploma or equivalent

Job description

Mac Haik Houston Chevy is looking for a Service Advisor to interact with customers, evaluate vehicle service needs and coordinate repair orders. The role emphasizes delivering an exceptional customer experience and using a consultative selling approach to plan maintenance with customers.

Qualified candidates will have CDK knowledge, be bilingual in Spanish/English, and demonstrate willingness to learn. We offer a supportive team, scheduled hours, and ongoing training in a leading Houston