Automotive Service Advisor - Growth, Mentorship & Benefits

Greenway Automotive; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Pay plan

Mentorship program

Growth opportunities

Ongoing training

Employee discounts

Paid vacation

Insurance options

401(k) plan

Team environment

Job summary

Greenway Mazda of Houston is seeking an experienced and motivated Service Advisor to join our team. You will greet customers, identify service needs, and coordinate with technicians to ensure quality repairs.

The ideal candidate has a track record of delivering outstanding customer satisfaction, and holds a valid driver's license. We offer mentorship, growth opportunities, training, and comprehensive benefits.

Qualifications

• One year of dealership Service Advisor experience, preferred.
• Must have a proven record of achieving exceptional customer satisfaction.
• Must have a valid driver's license and be in good standing.
• CDK experience is preferred.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Skills

Customer service

Problem solving

Education

High School

Tools

CDK

Job description

Greenway Mazda of Houston is seeking an experienced and motivated Service Advisor to join our team. You will greet customers, identify service needs, and coordinate with technicians to ensure quality repairs.

The ideal candidate has a track record of delivering outstanding customer satisfaction, and holds a valid driver's license. We offer mentorship, growth opportunities, training, and comprehensive benefits.