Automotive Service Advisor - Flexible Hours & Growth

Mac Haik Ford 3; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Mac Haik Ford 3 is seeking a Service Advisor in Houston to greet customers, collect information, and accurately report vehicle symptoms. You will recommend maintenance based on vehicle age, mileage, and history, and prepare detailed cost estimates for labor and parts.

Join Ford’s family culture with focus on service excellence, with responsibilities including follow-ups, progress updates to customers, and clear explanation of charges.

Qualifications

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate labor and parts estimate.

Responsibilities

• Establish follow up time.
• Monitor progress of each vehicle and update customers frequently.
• Verify final invoice matches work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Problem solving

Automotive knowledge

Long-term career mindset

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Mac Haik Ford 3 is seeking a Service Advisor in Houston to greet customers, collect information, and accurately report vehicle symptoms. You will recommend maintenance based on vehicle age, mileage, and history, and prepare detailed cost estimates for labor and parts.

Join Ford’s family culture with focus on service excellence, with responsibilities including follow-ups, progress updates to customers, and clear explanation of charges.