Service Advisor: Grow, Earn Commission & Advance

wiseautogroup; Vallejo (CA); On-site; USD 50,000 - 110,000; Full time

Job summary

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor for our busy service department. You will greet customers, document concerns, and relay vehicle status to technicians, while providing accurate estimates and repair timelines.

A team-oriented attitude and strong communication are essential for success. The role offers base pay with commission/bonuses and opportunities for advancement within service and management positions.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Team-first attitude and a collaborative mindset.
• Basic computer skills; Dealertrack and CDK experience is a plus.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and document repair orders accurately.
• Communicate status with technicians and customers clearly.
• Provide estimates, timelines, and repair/maintenance recommendations.
• Ensure an exceptional customer experience from write-up to delivery.
• Follow up with customers to build long-term relationships.

Skills

Communication

Customer Service

Multitasking

Team-oriented

Dealertrack

CDK

Driver's License

Tools

Dealertrack

CDK

MS Office

Job description

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor for our busy service department. You will greet customers, document concerns, and relay vehicle status to technicians, while providing accurate estimates and repair timelines.

A team-oriented attitude and strong communication are essential for success. The role offers base pay with commission/bonuses and opportunities for advancement within service and management positions.