Service Advisor – Full Time

wiseautogroup; Vallejo (CA); On-site; USD 50,000 - 110,000; Full time

Job summary

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor for our busy service department. You will greet customers, document concerns, and relay vehicle status to technicians, while providing accurate estimates and repair timelines.

A team-oriented attitude and strong communication are essential for success. The role offers base pay with commission/bonuses and opportunities for advancement within service and management positions.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Team-first attitude and a collaborative mindset.
• Basic computer skills; Dealertrack and CDK experience is a plus.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and document repair orders accurately.
• Communicate status with technicians and customers clearly.
• Provide estimates, timelines, and repair/maintenance recommendations.
• Ensure an exceptional customer experience from write-up to delivery.
• Follow up with customers to build long-term relationships.

Skills

Communication

Customer Service

Multitasking

Team-oriented

Dealertrack

CDK

Driver's License

Tools

Dealertrack

CDK

MS Office

Job description

Join a Growing Team with Real Opportunity

Vallejo Chrysler Dodge Jeep Ram is actively seeking a motivated, customer-focused Service Advisor to join our fast-paced and growing service department. If you’re someone who thrives in a team environment, values customer satisfaction, and wants a long-term career with advancement potential, this is the opportunity for you.

What You’ll Do

• Greet customers promptly and professionally in the service drive
• Listen to customer concerns and accurately document repair orders
• Communicate clearly with technicians and customers regarding vehicle status
• Provide estimates, timelines, and recommendations for repairs and maintenance
• Ensure an exceptional customer experience from write-up to vehicle delivery
• Follow up with customers to ensure satisfaction and build long-term relationships

What We’re Looking For

• Previous automotive service advisor experience preferred (but not required)
• Strong communication and customer service skillsAbility to multitask in a fast-paced environment
• Positive attitude with a team-first mindset
• Basic computer skills (Dealertrack/CDK experience is a plus)
• Valid driver’s license and clean driving record

Why Vallejo CDJR?

• Growing dealership with strong leadership and support
• Opportunity for advancement within service and management roles
• Competitive pay plan (base + commission/bonus potential)
• Ongoing training and development
• Supportive team environment focused on success

Compensation & Schedule

• Full-time position
• Pay range: $50,000 – $110,000 per year (based on performance)
• Performance bonuses and growth incentives

Vallejo Chrysler Dodge Jeep Ram
Where opportunity meets performance.