Service Advisor: Growth, Bonuses & Career Path

Wise Auto Group; Vallejo (CA); On-site; USD 50,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Ongoing training

Advancement opportunities

Job summary

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor to join our fast-paced service department. You’ll greet customers, document concerns, and communicate with technicians to keep vehicles moving smoothly.

With opportunities for advancement in service and management, we offer a base plus bonus potential and ongoing training in a supportive team environment. Experience is preferred but not required; a valid driver’s license is needed.

Qualifications

• Previous automotive service advisor experience preferred (but not required).
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude with a team-first mindset.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and accurately document repair orders.
• Communicate clearly with technicians and customers regarding vehicle status.
• Provide estimates, timelines, and recommendations for repairs and maintenance.
• Ensure an exceptional customer experience from write-up to vehicle delivery.
• Follow up with customers to ensure satisfaction and build long-term relationships.

Skills

Customer service

Communication

Multitasking

Teamwork

Problem solving

Tools

Dealertrack/CDK

Job description

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor to join our fast-paced service department. You’ll greet customers, document concerns, and communicate with technicians to keep vehicles moving smoothly.

With opportunities for advancement in service and management, we offer a base plus bonus potential and ongoing training in a supportive team environment. Experience is preferred but not required; a valid driver’s license is needed.