Service Advisor – Full Time

Wise Auto Group; Vallejo (CA); On-site; USD 50,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Ongoing training

Advancement opportunities

Job summary

Vallejo Chrysler Dodge Jeep Ram in Vallejo, CA is seeking a motivated, customer-focused Service Advisor to join our fast-paced service department. You’ll greet customers, document concerns, and communicate with technicians to keep vehicles moving smoothly.

With opportunities for advancement in service and management, we offer a base plus bonus potential and ongoing training in a supportive team environment. Experience is preferred but not required; a valid driver’s license is needed.

Qualifications

• Previous automotive service advisor experience preferred (but not required).
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude with a team-first mindset.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Listen to customer concerns and accurately document repair orders.
• Communicate clearly with technicians and customers regarding vehicle status.
• Provide estimates, timelines, and recommendations for repairs and maintenance.
• Ensure an exceptional customer experience from write-up to vehicle delivery.
• Follow up with customers to ensure satisfaction and build long-term relationships.

Skills

Customer service

Communication

Multitasking

Teamwork

Problem solving

Tools

Dealertrack/CDK

Job description

Join a Growing Team with Real Opportunity

Vallejo Chrysler Dodge Jeep Ram is actively seeking a motivated, customer-focused Service Advisor to join our fast-paced and growing service department. If you’re someone who thrives in a team environment, values customer satisfaction, and wants a long-term career with advancement potential, this is the opportunity for you.

What You’ll Do

• Greet customers promptly and professionally in the service drive
• Listen to customer concerns and accurately document repair orders
• Communicate clearly with technicians and customers regarding vehicle status
• Provide estimates, timelines, and recommendations for repairs and maintenance
• Ensure an exceptional customer experience from write-up to vehicle delivery
• Follow up with customers to ensure satisfaction and build long-term relationships

What We’re Looking For

• Previous automotive service advisor experience preferred (but not required)
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude with a team-first mindset
• Basic computer skills (Dealertrack/CDK experience is a plus)
• Valid driver’s license and clean driving record

Why Vallejo CDJR?

• Growing dealership with strong leadership and support
• Opportunity for advancement within service and management roles
• Competitive pay plan (base + commission/bonus potential)
• Ongoing training and development
• Supportive team environment focused on success

Compensation & Schedule

• Full-time position
• Pay range: $50,000 – $110,000 per year (based on performance)
• Performance bonuses and growth incentives

Ready to Grow Your Career?

Vallejo Chrysler Dodge Jeep Ram
Where opportunity meets performance.