Service Advisor - Four-Day Week, Growth & Benefits

Burns Honda; Marlton (NJ); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Four-day workweek

Full benefits

401(k) with company match

Paid time off

Training and advancement opportunities

Job summary

Burns Honda in Marlton, New Jersey is seeking an experienced Service Advisor who takes pride in helping customers and representing the face of the service department. The role emphasizes clear communication, accuracy, and a high standard of customer care.

You will guide customers through their service visits, check them in, review concerns, and keep them updated throughout the day, coordinating with technicians to ensure value and respect for every customer.

Qualifications

• Prior service advisor experience.
• Strong customer experience skills.
• Clear communication in person, by phone, text and email.
• Consistent and timely follow-up.
• Professional presence in a fast-paced environment.
• Respect for process, accuracy, and accountability.
• Ability to multitask without losing composure.
• Positive attitude and work ethic.

Responsibilities

• Guide customers through service visits from arrival to update.
• Greet with confidence, check in accurately, review concerns.
• Return calls, texts, and emails promptly and coordinate with technicians.

Skills

Prior service advisor experience

Strong customer experience

Clear communication

Follow-up skills

Professional presence

Process accuracy

Multitasking

Positive attitude

Job description

Burns Honda in Marlton, New Jersey is seeking an experienced Service Advisor who takes pride in helping customers and representing the face of the service department. The role emphasizes clear communication, accuracy, and a high standard of customer care.

You will guide customers through their service visits, check them in, review concerns, and keep them updated throughout the day, coordinating with technicians to ensure value and respect for every customer.