Elite Service Advisor — Drive Customer Experience & Growth

Burns Buick GMC; Marlton (NJ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match

Paid time off

Job summary

Burns Hyundai seeks an active, engaged Service Advisor in Marlton, NJ. Youll own the customer experience from phone intake to delivery, communicating maintenance needs and recommendations with confidence and a sales mindset.

We offer a large, established customer base, strong service traffic, and growth opportunities with competitive earnings and benefits. Join a team that values trust, organization, and accountability.

Qualifications

• Experience in automotive dealership/service environment preferred but not required.
• Strong interpersonal skills and ability to build trust with customers.
• Willingness to grow skills, responsibility and income in a fast-paced setting.

Responsibilities

• Answer phones and return messages promptly.
• Identify legitimate service needs and confidently discuss recommendations.
• Keep customers informed and updated through the service process.
• Present services with confidence and professionalism; secure the sale.
• Ensure service orders move smoothly from write-up to delivery.
• Build long-term customer relationships and ownership of satisfaction.

Skills

Customer-focused

Strong communicator

Sales mindset

Organized with follow-up

Ownership mentality

Job description

Burns Hyundai seeks an active, engaged Service Advisor in Marlton, NJ. Youll own the customer experience from phone intake to delivery, communicating maintenance needs and recommendations with confidence and a sales mindset.

We offer a large, established customer base, strong service traffic, and growth opportunities with competitive earnings and benefits. Join a team that values trust, organization, and accountability.