Service Advisor: Flexible Schedule & Growth Opportunities

North Brothers Ford Inc.; Westland (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Flexible Work Schedule

Discounts on products and services

Job summary

North Brothers Ford Inc. in Westland, Michigan, is seeking a dedicated Service Advisor to enhance the customer experience in the service lane. You will greet vehicle owners, explain the repair process, and ensure customers receive prompt service.

With a strong focus on community and support, we offer programs that foster growth and job security. Ideal candidates will have automotive knowledge, excellent communication skills, and a passion for helping others.

Qualifications

• Previous automotive knowledge/experience.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Ensure prompt, courteous service for customers.
• Take ownership of the customer's experience.
• Provide concierge support for all owner inquiries.
• Ensure technicians' time is sold efficiently.
• Distribute work between technicians.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Job description

North Brothers Ford Inc. in Westland, Michigan, is seeking a dedicated Service Advisor to enhance the customer experience in the service lane. You will greet vehicle owners, explain the repair process, and ensure customers receive prompt service.

With a strong focus on community and support, we offer programs that foster growth and job security. Ideal candidates will have automotive knowledge, excellent communication skills, and a passion for helping others.