Service Advisor — Elevate Customer Experience & Growth

Twin City Chrysler Dodge Jeep; Louisiana (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Medical, dental, and vision

401(k) with company match

Paid time off

Employee vehicle discounts

Career growth opportunities

Job summary

Twin City Dodge, part of the Chariot Automotive Group, is seeking a Service Advisor to be the friendly link between customers and technicians. You’ll manage check-in, document concerns, and present repair options with clear timelines.

The role emphasizes excellent communication, organization, and multitasking in a fast-paced service department. Experience in automotive dealership settings is a plus, and paid training plus benefits are offered.

Qualifications

• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous automotive Service Advisor experience preferred.

Responsibilities

• Greet customers and create a welcoming service experience
• Write accurate repair orders and document customer concerns
• Recommend maintenance and repairs based on customer needs
• Communicate repair recommendations, costs, and timelines clearly
• Keep customers informed throughout the repair process
• Coordinate closely with technicians and the Service Department
• Follow up with customers regarding recommended services
• Maintain strong customer relationships and encourage repeat business
• Help ensure a smooth, efficient, and positive service experience

Skills

Customer service

Communication

Organization

Multitasking

Professional appearance

Team player

Computer skills

Job description

Twin City Dodge, part of the Chariot Automotive Group, is seeking a Service Advisor to be the friendly link between customers and technicians. You’ll manage check-in, document concerns, and present repair options with clear timelines.

The role emphasizes excellent communication, organization, and multitasking in a fast-paced service department. Experience in automotive dealership settings is a plus, and paid training plus benefits are offered.