Service Advisor: Elevate Customer Experience

Schumacher Auto Group; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

401K Savings and Retirement plan

Paid Time Off

Discounts on vehicles and services

Educational programs for earning degrees

Job summary

A leading automotive service provider in New York is seeking a Service Advisor to oversee service operations and assist customers with their vehicle maintenance needs. The ideal candidate will have at least 6 months of experience in a similar role and possess strong organizational and customer service skills. Responsibilities include preparing repair orders, providing estimates, and ensuring customer satisfaction. This position offers excellent benefits and opportunities for professional growth in a supportive work environment.

Qualifications

• 6 months of experience as a Service Advisor/Writer at a dealership.
• Excellent organizational and time management skills.
• Self-motivated with a strong desire to succeed.

Responsibilities

• Oversee operations and flow of the Service Drive.
• Greet customers and assist them with questions about maintenance.
• Prepare repair orders showing estimates for service.

Skills

Customer Service

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

CDK

Job description

A leading automotive service provider in New York is seeking a Service Advisor to oversee service operations and assist customers with their vehicle maintenance needs. The ideal candidate will have at least 6 months of experience in a similar role and possess strong organizational and customer service skills. Responsibilities include preparing repair orders, providing estimates, and ensuring customer satisfaction. This position offers excellent benefits and opportunities for professional growth in a supportive work environment.