Automotive Service Advisor | Elevate Customer Satisfaction

SVG Motors Dayton; Washington Court House (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Life insurance

401k

PTO

Employee discounts

Career growth opportunities

Job summary

An automotive service company in Washington Court House is seeking a Service Writer to enhance customer relations and oversee vehicle service. The ideal candidate will have automotive service advisor experience, a high school diploma, and a valid driver's license. Responsibilities include meeting customer needs, ensuring quality control, and managing technician workflow. This role offers competitive pay and excellent benefits like insurance and career growth opportunities.

Qualifications

• Valid commercial driver's license & clean driving record.
• Accredited training in service advisor skills and quality control.
• Ability to read, write and speak English fluently.

Responsibilities

• Meet with customers to determine their needs for vehicle repair.
• Enhance customer satisfaction through strong relation building.
• Monitor vehicle progress and update customers frequently.
• Oversee technician efficiency and job completion times.

Skills

Automotive service advisor experience

Multitasking skills

Customer satisfaction

Proficient use of computers/business machines

Education

High school diploma or equivalent

Job description

An automotive service company in Washington Court House is seeking a Service Writer to enhance customer relations and oversee vehicle service. The ideal candidate will have automotive service advisor experience, a high school diploma, and a valid driver's license. Responsibilities include meeting customer needs, ensuring quality control, and managing technician workflow. This role offers competitive pay and excellent benefits like insurance and career growth opportunities.