Service Advisor: Elevate Auto Care & Customer Experience

Young-Automotive-Group-; Morgan (UT); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

On-site medical options

Employee pricing and family discounts

Résumé du poste

The Young Automotive Group is seeking a skilled Service Advisor / Service Writer for our Young Ford location in Morgan, Utah. You will act as the liaison between customers and our service technicians, ensuring clear communication and outstanding service throughout the repair process.

We offer a family-owned, people-first culture with excellent benefits and real career growth opportunities for a full-time role at our Morgan location.

Qualifications

• Strong interpersonal skills required.
• Automotive knowledge required.
• Passion for delivering exceptional customer service.

Responsabilités

• Schedules service appointments and collects customer data.
• Writes up vehicle problems clearly on repair orders.
• Advises customers on car care per manufacturer specs.
• References service history to inform repairs.
• Inspects vehicles and identifies additional needed service.
• Provides a complete written cost estimate for labor and parts.
• Monitors repair progress and communicates changes to customers.
• Explains costs and timelines, obtaining authorization for extra work.

Connaissances

Interpersonal skills

Automotive knowledge

Customer service

Description du poste

The Young Automotive Group is seeking a skilled Service Advisor / Service Writer for our Young Ford location in Morgan, Utah. You will act as the liaison between customers and our service technicians, ensuring clear communication and outstanding service throughout the repair process.

We offer a family-owned, people-first culture with excellent benefits and real career growth opportunities for a full-time role at our Morgan location.