Service Advisor | Detail-Oriented & Customer-Driven

Graff Chevrolet Buick; Sandusky (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Job summary

Graff Chevrolet Buick in Sandusky, Michigan is seeking a Service Advisor for our Quick Lube to join a busy dealership team. The ideal candidate is detail oriented, excels with customers and computers, and can handle documentation with care.

The role is full time with benefits, offers commission and hourly pay, and involves greeting arriving customers promptly, asking probing questions, and maintaining a positive first impression throughout every service visit.

Qualifications

• Detail oriented; able to manage customers and computers.
• Must be dependable and outgoing.
• Strong documentation and probing questions are required.

Responsibilities

• Greet customers on arrival with a smile and make a positive first impression.
• Assist at the Quick Lube service desk and coordinate with technicians.
• Document service visits and customer requests clearly and accurately.
• Ask probing questions to determine service needs and upsell where appropriate.

Skills

Customer service

Detail oriented

Computer skills

Documentation

Dependable

Outgoing

Tools

CRM software

Job description

Graff Chevrolet Buick in Sandusky, Michigan is seeking a Service Advisor for our Quick Lube to join a busy dealership team. The ideal candidate is detail oriented, excels with customers and computers, and can handle documentation with care.

The role is full time with benefits, offers commission and hourly pay, and involves greeting arriving customers promptly, asking probing questions, and maintaining a positive first impression throughout every service visit.