Customer-Centric Service Advisor & Liaison

Keystone Chevrolet Inc; Sand Springs (OK); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Great working environment

Benefits

Discounts on vehicle purchases

Advancement opportunities

Job summary

Keystone Chevrolet Inc. in Sand Springs, OK is seeking a Service Advisor to greet customers, understand repair needs, and ensure a positive experience from drop-off to pick-up.

This role is the face of the service department and requires a customer-driven personality. You will coordinate with our Service Technicians, relay estimates and timelines, and keep customers informed throughout the service process while delivering friendly, professional support.

Qualifications

• Outstanding customer service skills.
• A positive attitude.
• Previous experience in a similar role would be highly desirable.

Responsibilities

• Greet customers and understand repair needs.
• Act as liaison between customers and Service Technicians, ensuring customers are kept up to date on repair times, estimates, and vehicle readiness.

Skills

Customer service

Positive attitude

Experience in service advisor

Job description

Keystone Chevrolet Inc. in Sand Springs, OK is seeking a Service Advisor to greet customers, understand repair needs, and ensure a positive experience from drop-off to pick-up.

This role is the face of the service department and requires a customer-driven personality. You will coordinate with our Service Technicians, relay estimates and timelines, and keep customers informed throughout the service process while delivering friendly, professional support.