Service Advisor: Customer-Focused Repair Coordinator & Growth Path

MAG BEHY LLC; Bellevue (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage (BCBS)

Dental and vision coverage

PTO accrual starting at 2 weeks

Life insurance included

AD&D and disability coverage

Flexible spending plans

Job summary

Morrie's Auto Group in Bellevue, NE is seeking a Service Advisor to greet customers, gather vehicle information, and guide repairs through the service process. You will explain estimates, timelines, and charges while ensuring customer satisfaction throughout the visit.

The role requires strong communication, organizational skills, and a focus on safety. We offer competitive benefits and opportunities for career growth within a growing Midwest dealership group.

Qualifications

• Experience in auto service or service advisor role preferred.
• Strong communication and interpersonal skills.
• Ability to explain estimates clearly.

Responsibilities

• Greet customers and collect vehicle information.
• Inspect vehicles and discuss needed repairs.
• Secure customer agreement on estimates and timelines.
• Explain charges and coverage to customers.
• Follow up on repair orders and keep customers informed.
• Refer leads to sales as needed.
• Support service manager and follow safety procedures.

Skills

Problem solving

Verbal & written communication

Organizational skills

Customer service

CDK experience

Tools

CDK experience

Job description

Morrie's Auto Group in Bellevue, NE is seeking a Service Advisor to greet customers, gather vehicle information, and guide repairs through the service process. You will explain estimates, timelines, and charges while ensuring customer satisfaction throughout the visit.

The role requires strong communication, organizational skills, and a focus on safety. We offer competitive benefits and opportunities for career growth within a growing Midwest dealership group.