SERVICE ADVISOR - ONYX BMW / MINI

The H+H Group; Omaha (NE); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k with Company Match

Paid-Time Off (PTO)

Employee Assistance Program

H+H Paid Maternity Leave

Job summary

A leading automotive dealership in Omaha, Nebraska is seeking a passionate Service Advisor to enhance customer experiences. In this role, you'll guide customers through their vehicle needs, demonstrating the value of maintenance and repairs. Ideal candidates possess strong customer service skills and effective communication abilities. We offer competitive earnings potential, excellent benefits, and training opportunities in a supportive environment that prioritizes employee development.

Qualifications

• High energy and positive attitude essential.
• Previous dealership experience preferred.
• Must be able to lift 50-100 lbs. throughout the day.

Responsibilities

• Guide guests through their vehicle needs.
• Communicate needed repairs and recommended maintenance.
• Actively listen to customers' needs and concerns.

Skills

Strong Customer Service Skills

Top-notch communication skills

Sales skills

Ability to operate both automatic and manual transmission vehicles

Physical stamina

Job description

Elevate your career with a dealership that sets the standard for Premium Customer Care!
At ONYX Automotive, we are growing our Elite Service Team and looking for a Service Advisor who’s passionate about delivering an unforgettable, Best‑in‑Class experience. In this role, you’ll be the welcoming face of our Service Drive—guiding our guests through their vehicle needs, earning their trust, and showcasing the value of recommended maintenance and repairs.

If you’re ready to work for an employer that recognizes your talent, invests in your development, and supports your career growth, this is your moment.
Join ONYX Automotive as our next Service Advisor — earning potential $60,000–$120,000.

• Actively listening to our Customers needs and concerns about their vehicle.
• Ability to communicate the unique selling points, of recommended maintenance or needed repairs to the Customer.
• Have a passion for working with people.
• Communicate the needed repairs and recommended maintenance to the Customer.
• Utilize the latest technology to ensure an outstanding Customer experience.
• Schedule 6:45am to 4:30pm or 8:30am to 6pm Monday - Friday
  
  • Rotation Saturdays
  • Flexibility to work with other Advisors schedules as needed

Qualifications - What You Need to be Successful:

• High energy, partnered with a positive attitude.
• Strong Customer Service Skills.
• You have top-notch communication skills.
• Be skilled at selling products or services.
• Previous dealership experience is preferred.
• Ability to operate both automatic and manual transmission vehicles.
• Ability to read, comprehend information, and perform calculations.
• Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position.
• Able to lift 50-100 lbs. throughout the day.
• Walk briskly up to 500 yards frequently throughout a shift.

About ONYX Automotive:

• Best Places to Work in Omaha.
• BMW Center of Excellence Award Winner 2022, 2023, 2024, and 2025..
• MINI Bulldog Award Winner 2022, 2023, 2024, and 2025.
• On the job training in a supportive environment.
• A great working environment, with thelatest equipment.
• Structured, self-paced, and paid training opportunities, leading to Manufacturer, and ONYX Automotive recognition.

How to apply:

Please visit our website, www.joinhh.com or for questions, text joinHH to 25000.

Contact: For questions, please email [e-mail].

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Striving to be Better Today Than Yesterday
• Health Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

Company Provided Benefits:

• H+H Paid Maternity Leave
• Employee Assistance Program
• $15,000 Group Life Insurance Policy paid by H+H

Paid-Time Off (PTO):

• Available at day 90 of employment
• 6 Paid Holidays, without a waiting period
• Bereavement Leave (paid)

Discounts:

• Vehicle Purchase
• Parts & Service
• Detailing
• H+H Shine Shop
• Appearance Shop

Leadership Development Program:

• Real Talk
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support: https://hh.group/community/

About the H+H Group - Who We Are:

We are a company that provides a Best-in-Class experience that includes, promotes and respects the diversity within our company and client base.

Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha Nebraska and surrounding communities. H+H offers career opportunities with the following brands – Chrysler, Dodge, Jeep, RAM, Chevrolet, KIA, BMW, MINI, Jaguar, and Land Rover.

A post-offer pre-employment driving/criminal background check, as well as a drug screen, will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.