Service Advisor - Customer-Focused Equipment Service & Quotes

James River Equipment Group; New Bern (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Extended health, dental, and vision보험

HSA options

Flexible spending account options

Disability and life insurance

401k with employer match and profit分享

Job summary

James River Equipment in New Bern is seeking a Service Advisor to join our team. Since 1977 we’ve delivered John Deere products and services and built a family-style workplace grounded in skill, service and trust.

You will manage service authorizations, communicate with customers and technicians, and provide cost estimates and invoices. You’ll coordinate repairs, schedule start times, and ensure customers understand work progress and any additional work identified.

Job description

James River Equipment in New Bern is seeking a Service Advisor to join our team. Since 1977 we’ve delivered John Deere products and services and built a family-style workplace grounded in skill, service and trust.

You will manage service authorizations, communicate with customers and technicians, and provide cost estimates and invoices. You’ll coordinate repairs, schedule start times, and ensure customers understand work progress and any additional work identified.