Service Advisor: Customer-First Car Care, Guaranteed Income

FriendshipCars; Boone (NC); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Guaranteed monthly income

Medical, dental, vision, life, and dis

Paid time off and company holidays

401(k) and wellness reimbursements

Job summary

Friendship Honda of Boone is seeking a service advisor who greets customers, documents vehicle issues, and recommends maintenance with clear estimates. You will monitor the service process and communicate updates and charges to customers, ensuring accuracy of invoices and repair orders.

Ideal candidates are reliable, self-motivated, and enjoy working with people in a fast-paced, process-driven environment. A professional, well-groomed appearance and excellent communication are essential.

Qualifications

• Must provide excellent customer service and communication.
• Ability to work in a fast-paced, process-driven environment.
• Professional, well-groomed appearance.

Responsibilities

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Skills

Customer service

Communication skills

Process-driven

Fast paced

Detail oriented

Professional appearance

Job description

Friendship Honda of Boone is seeking a service advisor who greets customers, documents vehicle issues, and recommends maintenance with clear estimates. You will monitor the service process and communicate updates and charges to customers, ensuring accuracy of invoices and repair orders.

Ideal candidates are reliable, self-motivated, and enjoy working with people in a fast-paced, process-driven environment. A professional, well-groomed appearance and excellent communication are essential.