Service Advisor

Freedom Honda Sumter; Sumter (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Paid Time Off

Medical, Dental, and Vision Plans

Product and Service Discounts

Career Advancement Opportunities

Job summary

Vadenchevroletpooler in Sumter, South Carolina is seeking Service Advisors to help customers navigate the auto repair and maintenance process. This role involves advising customers on options and costs, scheduling appointments, and ensuring a smooth service experience.

Ideal candidates will have previous experience and excellent customer service skills. The position offers benefits including training, a 401(k) match, paid time off, and opportunities for career advancement. Join our family-owned and growing organization!

Qualifications

• Auto Service Advisor experience is preferred.
• General knowledge of vehicle mechanical operations.
• A positive attitude and good communication skills.

Responsibilities

• Guide customers through the auto repair/maintenance process and advise on options.
• Monitor the status of customer vehicles from entry to completion.
• Review work orders with customers upon completion.

Skills

Auto Service Advisor experience

Customer service skills

Communication skills

Computer skills

Job description

Excellent Training, Income and Benefits!

Job Intro

Freedom Honda's High Volume Service Department is hiring Service Advisors to guide customers through the auto repair/maintenance process, advise customers on options and costs, and follow vehicle status from service bay entry to completion. Enjoy a rewarding career with our family‑owned and growing organization. We value our employees and invest in their success.

Job Description

Guide customers through the auto repair/maintenance process, advise customers on options and costs, schedule appointments for service/maintenance/recall work, and more.

• Training
• 401(k) Plan with Company Match
• PTO – Paid Time Off
• Medical, Dental, and Vision Plans
• Product and Service Discounts
• Opportunity for Career Advancement with a Growing Company

Responsibilities

• Guide customers through the auto repair/maintenance process, advise customers on options and costs, schedule appointments for service/maintenance/recall work, and more.
• Greet customers and offer specials.
• Follow the status of the customer's vehicle from service bay entry through completion of work.
• Keep customers informed of any changes that occur.
• Upon completion of work, review the work order with the customer to assure all concerns are addressed.
• Maintain high CSI scores and provide a completely satisfied customer experience.

Requirements

• Auto Service Advisor experience is preferred.
• General knowledge of vehicle mechanical operations.
• A positive attitude, good customer service and communication skills.
• Thrives in a fast-paced team environment.
• A good work ethic, computer skills, and professional appearance.