Service Advisor: Customer-Driven Auto Care with Benefits

Walker Ford Company, Inc; Clearwater (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay plan with weekly andm

Job summary

Walker Ford Company, Inc in Clearwater, FL is seeking a Service Advisor to greet customers, gather vehicle information, and report symptoms. You will prepare labor and parts estimates, monitor progress, and explain work to customers.

We offer competitive pay with commissions, health insurance, paid training, holidays, vacations, and a 401(k). A Ford dealership background is a plus and we value integrity, energy, and a long-term career within a growing organization.

Qualifications

• .Previous experience at a Ford dealership is a plus.
• .Ability to identify the problem quickly.
• .Knowledge of automobiles.
• .Proven record of achieving exceptional customer satisfaction.
• .Past experience as a service advisor, assistant lane manager or service consultant.
• .Very energetic personality.
• .A desire for a long-term career with a growing organization.
• .Personal and professional integrity.
• .Computer skills and willingness to learn new programs.
• .Ability to learn new technology and repair and service procedures and specifications.
• .Minimum of 1 year in service department.
• .Ability to lift 50 pounds and work on your feet for extended periods of time.
• .Ability to work in a fast-paced environment.
• .Basic computer skills.
• .Positive, friendly attitude.
• .High school diploma or equivalent

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Energetic personality

Customer-focused

Positive attitude

Integrity

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Walker Ford Company, Inc in Clearwater, FL is seeking a Service Advisor to greet customers, gather vehicle information, and report symptoms. You will prepare labor and parts estimates, monitor progress, and explain work to customers.

We offer competitive pay with commissions, health insurance, paid training, holidays, vacations, and a 401(k). A Ford dealership background is a plus and we value integrity, energy, and a long-term career within a growing organization.