Service Advisor: Customer Care & Vehicle Diagnostics

Modesto Subaru; Modesto (CA); On-site; USD 51,480 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Training and mentoring

Supportive work environment

Job summary

A leading automotive retailer in Modesto is looking for a Service Advisor. You will act as a liaison between customers and technicians, ensuring high-quality service and customer satisfaction. Responsibilities include greeting customers, diagnosing vehicle issues, and scheduling appointments. A high school diploma and a valid driver's license are required. Join a supportive team that values professional growth and enjoys a friendly work environment.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is necessary.
• Experience with Reynolds and Reynolds DMS and Google Workspace is a plus.
• Strong organizational and problem-solving abilities are needed.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Greet customers and guide them through the service process.
• Consult with technicians to diagnose vehicle issues.
• Educate customers about services and products.
• Schedule appointments and manage the service workflow.
• Build strong relationships to ensure customer satisfaction.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Problem-solving abilities

Passion for cars

Education

High school diploma or equivalent

Tools

Reynolds and Reynolds DMS

Google Workspace

Job description

A leading automotive retailer in Modesto is looking for a Service Advisor. You will act as a liaison between customers and technicians, ensuring high-quality service and customer satisfaction. Responsibilities include greeting customers, diagnosing vehicle issues, and scheduling appointments. A high school diploma and a valid driver's license are required. Join a supportive team that values professional growth and enjoys a friendly work environment.