Automotive Service Advisor — Lead Customer Experience

Stevens Creek Cadillac; San Jose (CA); On-site; USD 36,000 - 150,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401K Plan + Match

Paid time off

Growth opportunities

Employee vehicle purchase plans

Job summary

A local automotive service provider is seeking a Service Advisor to ensure prompt service, assist customers, and manage service orders in San Jose. The ideal candidate will have excellent communication skills, a friendly demeanor, and a valid driver’s license. This full-time position offers competitive compensation and numerous benefits including medical insurance, a 401K plan, and growth opportunities within the company. Join a company dedicated to customer service and employee development.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Professional appearance.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and customer flow.
• Provide concierge support for all owner inquiries.
• Assist in diagnosing vehicle problems and order parts.
• Maintain good working relationship with factory(s).
• Set schedules for service department employees.

Skills

Communication skills

Time management

Organizational skills

Sales success

Team oriented

Job description

A local automotive service provider is seeking a Service Advisor to ensure prompt service, assist customers, and manage service orders in San Jose. The ideal candidate will have excellent communication skills, a friendly demeanor, and a valid driver’s license. This full-time position offers competitive compensation and numerous benefits including medical insurance, a 401K plan, and growth opportunities within the company. Join a company dedicated to customer service and employee development.