Automotive Service Advisor: Customer Care & Repairs

United Kia Imperial; Imperial (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive dealership in California is seeking a motivated Service Advisor to join their team. This role involves greeting customers, consulting on services, and ensuring satisfaction with the provided services. The ideal candidate should possess strong communication skills, prior customer service experience, and a high school diploma. Join us to exceed customer expectations daily and contribute to a dynamic service environment.

Qualifications

• Prior customer service experience in a fast-paced environment.
• Ability to multitask and prioritize in a stressful environment.
• Knowledge of automotive service and repair processes.

Responsibilities

• Greet customers and accurately assess their service needs.
• Provide estimates for services and repairs and obtain customer approval.
• Collaborate with service technicians to ensure timely completion of repairs.

Skills

Customer service abilities

Strong communication skills

Automotive knowledge

Multitasking

Proficiency with computer systems

Education

High school diploma or equivalent

Job description

A leading automotive dealership in California is seeking a motivated Service Advisor to join their team. This role involves greeting customers, consulting on services, and ensuring satisfaction with the provided services. The ideal candidate should possess strong communication skills, prior customer service experience, and a high school diploma. Join us to exceed customer expectations daily and contribute to a dynamic service environment.