Service Advisor: Customer Care & Vehicle Diagnostics

Sonic Automotive; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive dealership in Orlando is seeking a Service Advisor to manage service appointments and provide customers with accurate cost estimates. Candidates should have at least 2 years of experience in a dealership position and strong communication skills. The ideal candidate will maintain high customer satisfaction and have knowledge of vehicle mechanical operations. This position requires a high school diploma and offers a supportive environment for career development.

Qualifications

• Two years of experience in a dealership position.
• A SE certification preferred.
• Professional personal appearance.

Responsibilities

• Schedules service appointments and obtains customer vehicle data.
• Greets customers in a friendly manner.
• Provides accurate cost estimates for labor and parts.
• Maintains customer satisfaction index ratings.

Skills

Excellent oral and written communication skills

General knowledge of vehicle mechanical operations

Ability to read and comprehend instructions and information

Education

High school diploma or the equivalent

Job description

A leading automotive dealership in Orlando is seeking a Service Advisor to manage service appointments and provide customers with accurate cost estimates. Candidates should have at least 2 years of experience in a dealership position and strong communication skills. The ideal candidate will maintain high customer satisfaction and have knowledge of vehicle mechanical operations. This position requires a high school diploma and offers a supportive environment for career development.