Service Advisor: Commission, Growth & Customer Care

Richardson Motors | Dubuque, Iowa; Dubuque (IA); In loco; USD 35.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary plus commission

401K with company match

Health care

Paid vacation and holidays

Life and Disability insurance

Employee discounts on services and/or購

Advancement opportunities

Descrizione del lavoro

Richardson Motors in Dubuque, IA is excited to add customer-focused and motivated Service Advisors to our growing team. We offer a base salary plus commission, 401K with generous match, company-sponsored health care, paid vacation and holidays, life and disability insurance, and employee discounts on vehicle service and purchases.

As a Service Advisor you will greet customers, document vehicle concerns, work with mechanics on repairs, present parts and service options, schedule appointments,

Competenze

• Experience in customer service or sales is a plus.
• Ability to work with mechanics and document repairs.

Mansioni

• Greet customers, prepare/process paperwork for vehicle concerns.
• Consult with mechanics on repairs and alternatives to expensive repairs.
• Explain service options and parts to customers.
• Answer questions about service outcomes, scheduling, drop-off and pickup.
• Manage dealership workflow and schedules.
• Call customers to advise about service changes or pickup times.
• Maintain positive relationships to ensure repeat business.
• Ensure all service details and costs are accurately recorded for customers.
• Liaise with technicians about parts ordering and availability.

Conoscenze

Customer service

Communication

Sales

Multi-tasking

Descrizione del lavoro

Richardson Motors in Dubuque, IA is excited to add customer-focused and motivated Service Advisors to our growing team. We offer a base salary plus commission, 401K with generous match, company-sponsored health care, paid vacation and holidays, life and disability insurance, and employee discounts on vehicle service and purchases.

As a Service Advisor you will greet customers, document vehicle concerns, work with mechanics on repairs, present parts and service options, schedule appointments,