Automotive Service Advisor - Lead Team & Customer Experience

Brakes Plus; Dubuque (IA); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(K) Retirement Plan

Employer Paid Short- and Long-Term Disability Insurance

Paid Time Off

Paid Holidays

Job summary

A leading automotive service company is seeking an Automotive Service Advisor in Dubuque, Iowa. The role involves setting high standards of excellence and leading a motivated team to enhance customer experience. Candidates should have at least 2 years of experience in a similar role and strong leadership skills. The position offers a competitive salary range of $35,000 to $65,000, along with a comprehensive benefits package including medical, dental, and retirement plans.

Qualifications

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.

Responsibilities

• Directly works with customers in areas of sales and service.
• Creates a highly motivated team environment.
• Supervises technicians and service personnel.
• Coaches service department teammates on operational issues.
• Manages parts inventory and outside purchases.
• Ensures store safety and compliance with procedures.

Skills

Outstanding leadership and store management skills

Ability to work in a fast-paced work environment

Highly organized and detail-oriented

Excellent verbal and written communication

Ability to develop professional relationships

Ability to work efficiently individually and as part of a team

Solid knowledge of basic OSHA laws

Valid driver’s license

Job description

A leading automotive service company is seeking an Automotive Service Advisor in Dubuque, Iowa. The role involves setting high standards of excellence and leading a motivated team to enhance customer experience. Candidates should have at least 2 years of experience in a similar role and strong leadership skills. The position offers a competitive salary range of $35,000 to $65,000, along with a comprehensive benefits package including medical, dental, and retirement plans.