Automotive Service Advisor | High Earning Potential

Edwards Nissan Kia; Council Bluffs (IA); On-site; USD 40,000 - 90,000; Full time

Job summary

Edwards Auto Group is seeking a Service Advisor to work with customers and technicians on vehicle repairs, offering budget-friendly alternatives and strong service. Base plus commission and earning potential make this a growth-oriented role.

Ideal candidates have excellent communication, a customer-focused approach, and experience in service drive environments. This on-site position is based in Council Bluffs, IA with earnings potential reported in the base+commission range.

Qualifications

• Excellent verbal communication skills.
• Positive attitude and customer focused demeanor.
• Proficient typing skills.
• Previous service drive experience is highly preferred.

Responsibilities

• Greeting customers and checking them into the system.
• Consulting with technicians about needed repairs and offering alternatives.
• Answering customer questions about service outcomes and consulting with technicians.
• Informing customers about warranty protections and various programs and discounts.
• Scheduling customers and understanding the work flow of the department.
• Informing customers of changes and keeping them informed at each step.

Skills

Verbal communication

Customer-focused

Typing skills

Service drive experience

Job description

Edwards Auto Group is seeking a Service Advisor to work with customers and technicians on vehicle repairs, offering budget-friendly alternatives and strong service. Base plus commission and earning potential make this a growth-oriented role.

Ideal candidates have excellent communication, a customer-focused approach, and experience in service drive environments. This on-site position is based in Council Bluffs, IA with earnings potential reported in the base+commission range.