Service Advisor: Commission + Flexible Schedule

MIDLAND; Midland (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Paid Holidays & PTO

Life Insurance

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is seeking a Service Advisor at our Midland dealership to handle incoming calls, greet customers, assess needs, and quote repairs. You will write repair orders, dispatch to technicians, and maintain clear communications to ensure a smooth service experience.

Role requires strong attention to detail, urgency, and reliable math and computer skills. A high school diploma and valid driver’s license are required, with an emphasis on excellent customer service in a busy auto service

Qualifications

• High School graduate or equivalent, 18 years old or older required.
• Experience in customer service or dealership setting preferred.
• ADP system knowledge is beneficial.

Responsibilities

• Answer incoming calls professionally and greet customers.
• Identify and resolve customer concerns.
• Provide service estimates and explain costs.
• Write repair orders using ADP system.
• Dispatch orders to technicians and follow up with customers.
• Ensure complete handoff and delivery of the vehicle.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Driver's license

Education

High school diploma

Tools

ADP system

Job description

Lithia & Driveway is seeking a Service Advisor at our Midland dealership to handle incoming calls, greet customers, assess needs, and quote repairs. You will write repair orders, dispatch to technicians, and maintain clear communications to ensure a smooth service experience.

Role requires strong attention to detail, urgency, and reliable math and computer skills. A high school diploma and valid driver’s license are required, with an emphasis on excellent customer service in a busy auto service