Service Advisor: Commission + Base, Weekend Shifts

L0020 Lithia Chrysler Jeep Dodge of Klamath Falls; Klamath Falls (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid holidays & PTO

Short and long-term disability

Paid life insurance

401(k) retirement plan

Vehicle purchase discounts

Wellness programs

Job summary

Lithia Chrysler Jeep Dodge of Klamath Falls is hiring a Service Advisor to manage a busy service drive and build strong customer relationships. The role emphasizes delivering an exceptional ownership experience with a base pay plus commission and incentives.

Weekend availability is required, and the schedule is TBD. You will greet customers, present clear estimates, coordinate with technicians, and ensure accurate pricing and timely vehicle servicing.

Qualifications

• 2 years of prior Service Advisor experience required.
• High School graduate or equivalent, 18 years or older.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• Answer incoming telephone calls in a friendly and professional manner.
• Greet customers and identify, confirm and offer resolution to concerns.
• Provide service estimates and explain costs and timelines.
• Dispatch repair orders to technicians and follow department policies.
• Follow up with customers during repair/servicing to communicate status.

Skills

Customer service

Communication

Time management

Attention to detail

Typing speed

Reliable

Education

High School diploma or equivalent

Job description

Lithia Chrysler Jeep Dodge of Klamath Falls is hiring a Service Advisor to manage a busy service drive and build strong customer relationships. The role emphasizes delivering an exceptional ownership experience with a base pay plus commission and incentives.

Weekend availability is required, and the schedule is TBD. You will greet customers, present clear estimates, coordinate with technicians, and ensure accurate pricing and timely vehicle servicing.