Dynamic Service Advisor — Growth, Rewards & Impact

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene; Eugene (OR); On-site; USD 1,004,000 - 1,339,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Job summary

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene is hiring an experienced Service Advisor to initiate automotive services, develop estimates, and manage repair orders. This role requires strong customer focus, basic mechanical understanding, and the ability to navigate dealership systems.

It offers a base plus commission and CSI bonuses, with a Monday–Friday schedule and one rotating Saturday per month onsite in Eugene, OR.

Qualifications

• 1+ year of experience as a Service Advisor/Writer in a dealership.
• Basic mechanical understanding of an automobile.
• Must be a team player and collaborate with colleagues.
• Valid driver’s license in your state of residence.
• Wavorable to rotating Saturday schedule.

Responsibilities

• Initiate automotive services and repairs, and verify warranty coverage.
• Develop estimates by costing materials, supplies and labor.
• Write repair orders and maintain customer records.
• Serve as liaison between customer and technician to ensure clear communication.
• Communicate additional repair needs and service options to customers.
• Administer manufacturer warranties for qualifying repairs.

Skills

Customer service

Communication

Team player

Dealership experience

CDK familiarity

Education

High School diploma or equivalent

Tools

CDK experience

Job description

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene is hiring an experienced Service Advisor to initiate automotive services, develop estimates, and manage repair orders. This role requires strong customer focus, basic mechanical understanding, and the ability to navigate dealership systems.

It offers a base plus commission and CSI bonuses, with a Monday–Friday schedule and one rotating Saturday per month onsite in Eugene, OR.