Commission-Based Auto Service Operations Specialist

Lithia Chrysler Jeep Dodge of Klamath Falls; Klamath Falls (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Klamath Falls is seeking an Internal Service Advisor to support the service department with streamlined reconditioning, trade-in evaluations, and timely vehicle turnaround. You will collaborate with technicians and managers to ensure quality, accuracy, and exceptional customer experiences.

The role requires organization, customer-focused service, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year automotive service or dealership experience.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• The ability to multitask and stay focused in a fast-paced service environment.
• Ability to work effectively with technicians, customers, and team members.

Responsibilities

• Works with Senior Service Manager to develop departmental plans, goals, and processes.
• Develops procedures for used vehicle reconditioning activities.
• Performs intake inspection and estimates for used vehicle trade-ins.
• Strives to meet 72-hour turnaround for vehicles placed on the lot for sale.
• Breaks down reconditioning estimates to price labor and parts for approvals.
• Coordinates quality control checks throughout reconditioning with managers.

Skills

Automotive dealership experience

Excellent communication skills

Strong organizational skills

Multitasking in fast-paced environment

Team collaboration

Education

High School diploma or equivalent

Job description

Lithia Chrysler Jeep Dodge of Klamath Falls is seeking an Internal Service Advisor to support the service department with streamlined reconditioning, trade-in evaluations, and timely vehicle turnaround. You will collaborate with technicians and managers to ensure quality, accuracy, and exceptional customer experiences.

The role requires organization, customer-focused service, and the ability to multitask in a fast-paced environment.