Service Advisor: Auto Care & Customer Experience

Uftring Weston Chevrolet Cadillac; Washington (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Teladoc

401(k) Plan

Vacation & PTO

Employee Discounts

Job summary

The Uftring Auto Group is seeking a Service Advisor to bridge customers and the service department, ensuring needs are met and repairs are done correctly. You will communicate with customers, schedule appointments, document services, process payments, and follow up to keep customers informed.

The position starts at $55,000 per year and offers growth opportunities. We value our team and provide resources to gain experience with us, plus advancement opportunities and a comprehensive benefits

Qualifications

• Positive and outgoing person with excellent listening skills.
• Sales experience is preferred; customer service experience is a plus.
• Excellent communication and listening skills; must be organized and accurate.
• Knowledge of automotive operations and telephone techniques.
• Neat, professional appearance.
• Must possess a valid IL driver’s license with acceptable driving record.

Responsibilities

• Communicate with customers – explain repairs, answer questions, and provide estimates.
• Schedule appointments – coordinate repairs and service times with customers.
• Document services – record all services approved or declined.
• Process payments – handle invoices and payments.
• Follow up with customers – provide status updates on vehicles.
• Ensure quality control – verify the work is completed as requested.

Skills

Customer service

Sales experience

Communication skills

Organization

Automotive knowledge

Driver's license IL

Job description

The Uftring Auto Group is seeking a Service Advisor to bridge customers and the service department, ensuring needs are met and repairs are done correctly. You will communicate with customers, schedule appointments, document services, process payments, and follow up to keep customers informed.

The position starts at $55,000 per year and offers growth opportunities. We value our team and provide resources to gain experience with us, plus advancement opportunities and a comprehensive benefits