Assistant Service Manager

Ford Uftring Inc; Peoria (IL); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

401(k) Plan with Company participation

Paid time off within first year

Medical, dental, vision insurance

Job summary

The Uftring Auto Group is seeking an Assistant Service Manager to help oversee the service department, drive customer satisfaction, and optimize shop operations in Illinois. The role includes scheduling, parts coordination, and supervising technicians within a team-focused environment. We value experience, strong communication, and integrity, with a compensation range of $85,000 to $95,000 per year based on experience.

Schedule is Monday to Friday 6:30 a.m. to 5:30 p.m., Saturdays 8:00 a.m.

Qualifications

• Leadership experience required.
• Dealership Service Advisor experience required.
• Minimum two years in an auto repair facility.

Responsibilities

• Forecast goals and objectives for the department.
• Prepare and administer an annual operating budget for the department.
• Direct and schedule the activities of all department employees.
• Assist in hiring, training, motivating, counseling, and monitoring the performance of all service staff.
• Develop and maintain relationships with manufacturers.
• Review and revise customer repair orders and inspect the quality of technician repairs.
• Understand and comply with regulations affecting service operations.
• Spend time as an Advisor to assist during vacations and rushes.

Skills

Leadership experience

Dealership Service Advisor experience

Two years auto repair experience

Excellent communication

Team player

Integrity

Education

College degree

Factory training credentials

Job description

The Uftring Auto Group is hiring for our award-winning service team!

We have a thorough but FAST hiring process!

The Assistant Service Manager assists the Service Manager in overseeing the service department, ensuring customer satisfaction, and optimizing operations, including scheduling, parts management, and technician performance.

PAY IS BASED ON EXPERIENCE AND IS EXPECTED TO BE BETWEEN $85,000 to $95,000/YR.

BE OUR NEXT SUCCESS STORY! The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us!

KEY RESPONSIBILITIES:

• Forecast goals and objectives for the department.
• Prepare and administer an annual operating budget for the department.
• Direct and schedule the activities of all department employees.
• Assist in hiring, training, motivating, counseling, and monitoring the performance of all service staff.
• Develop and maintain relationships with manufacturers.
• Ability to review and revise customer repair orders and inspect the quality of technician repairs.
• Understand and comply with federal, state, and local regulations that affect the service operations.
• Regularly spend time functioning as an Advisor to assist when vacations occur and assist with morning and afternoon rushes.

QUALITIES FOR SUCCESS:

• Previous leadership experience.
• Dealership Service Advisor experience is required
• Two years of experience in an auto repair facility.
• Ability to read and comprehend instructions and information.
• Technical knowledge is a plus.
• College degree and factory training credentials are preferred.
• Must have excellent communication, supervisory, and managerial skill.
• Must be a team player with impeccable honesty and integrity.
• Must possess a valid IL driver’s license with an acceptable driving record

“The sure way to miss success is to miss the opportunity.” – Victor Chasles.

SCHEDULE:

• Monday through Friday from 6:30 a.m. until 5:30 p.m.
• Saturday from 8:00 a.m. until 12:00 p.m.

COMPENSATION AND BENEFITS:

• The compensation for an Assistant Service Manager starts between $85,000 to $95,000 per year.
• We have a solid and stable reputation – we have been in business for over 44 years!
• Great opportunities for advancement – we promote from within!
• Attractive Vacation and Paid Time Off – with PTO available within the first year of employment.*
• Paid time off for bereavement.*
• Medical, dental, vision, life, short term disability and Teladoc insurance plans – with Company participation.
• 401(k) Plan with Company participation.
• Attractive employee discounts on vehicles, parts, and services.

*See Team Member Handbook and Policies for full details.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MISC