Service Advisor Assistant: Growth & Customer Impact

Uftring Weston Chevrolet Cadillac; Pekin (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vacation and PTO

Bereavement leave

Insurance plans (medical, dental, life

Short-term disability

Teladoc

401(k) Plan

Employee vehicle discounts

Job summary

The Uftring Auto Group is hiring for our award-winning service team in Pekin, IL. The Assistant Service Advisor position supports the Service Department by assisting customers, coordinating vehicle service appointments, and ensuring a smooth and positive customer experience. PAY IS BASED ON EXPERIENCE AND STARTS AT $20 PER HOUR.

Schedule is Monday–Friday, 8:00 a.m. to 5:00 p.m., with lunch break. This role offers various benefits and opportunities for advancement within a trusted dealership with

Qualifications

• Candidate must have strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Basic automotive knowledge preferred but not required.
• Ability to work in a fast-paced environment and maintain a professional attitude.
• Willingness to learn dealership software and operate customer management systems.
• Must possess a valid IL driver’s license with clean driving record.

Responsibilities

• Greet customers and assist with service needs in a professional manner.
• Assist Service Advisors with writing repair orders and documenting concerns.
• Schedule service appointments and coordinate follow-ups with customers.
• Communicate vehicle status, service recommendations, and estimates to customers.
• Assist with preparing estimates and reviewing repair orders for accuracy.
• Coordinate with technicians to ensure timely completion of service work.
• Answer phone calls and respond to customer inquiries.
• Maintain accurate customer and vehicle information.
• Assist with check-in and check-out procedures.
• Support the Service Manager and Advisors with daily operations.

Skills

Customer service

Communication

Organizational skills

Teamwork

Computer proficiency

Basic automotive knowledge

Job description

The Uftring Auto Group is hiring for our award-winning service team in Pekin, IL. The Assistant Service Advisor position supports the Service Department by assisting customers, coordinating vehicle service appointments, and ensuring a smooth and positive customer experience. PAY IS BASED ON EXPERIENCE AND STARTS AT $20 PER HOUR.

Schedule is Monday–Friday, 8:00 a.m. to 5:00 p.m., with lunch break. This role offers various benefits and opportunities for advancement within a trusted dealership with